Real, trained people — not an AI chatbot
Administrative Support Virtual Assistant
Hand inbox management, scheduling, data entry and document prep to a dedicated remote professional matched to your workflow and time zone.
300+ businesses
have hired VAs through My Virtual Mate over 20+ years
3-5 business days
to receive your shortlist of qualified candidates
5-day replacement
guarantee on every placement at no extra cost
Full visibility
dedicated Account Manager plus Time Tracker on every engagement
Quick answer
An administrative support virtual assistant is a remote professional who handles inbox management, scheduling, data entry, document prep and general office tasks for your business. My Virtual Mate places administrative support VAs from A$9/hr, with no lock-in contracts and candidates shortlisted within 3-5 business days.
An administrative support virtual assistant is a dedicated remote team member who takes over the recurring, time-consuming tasks that keep a business running but rarely move it forward. Calendar management, email triage, data entry, document formatting, travel bookings and CRM updates all fall inside this role. My Virtual Mate works with business owners worldwide, with existing clients in Melbourne, Dubai, London, New York, Auckland and Singapore, all juggling growth and operations at once. An administrative support VA, sometimes searched for as a virtual PA or virtual admin assistant, is often the first hire that buys back real time, wherever in the world the business is based.
My Virtual Mate has placed administrative support VAs into 300+ businesses over 20+ years, serving clients across Melbourne, Sydney, Dubai, London, New York, Auckland, Singapore and beyond. Every candidate is matched to your specific workflow and time zone, not handed over from a generic pool, and every engagement includes a dedicated Account Manager and access to our Time Tracker tool for full visibility over hours worked. My Virtual Mate VAs are real, trained people, not an AI chatbot or automated assistant.
Why Hire an Administrative Support Virtual Assistant?
Hiring an administrative support VA lets founders and managers step out of daily admin and back into revenue-generating work. Instead of spending three or four hours a day on email, scheduling and paperwork, business owners hand these tasks to a trained VA and reclaim that time for sales, strategy or client work.
The most common administrative support virtual assistant roles list includes:
- Inbox management and email triage
- Calendar and appointment scheduling
- Data entry and database maintenance
- Document creation, formatting and proofreading
- Travel and accommodation booking
- CRM updates and lead list management
- File organisation across Google Drive, Dropbox or SharePoint
- Meeting minutes and follow-up task tracking
- Basic bookkeeping support and invoice processing
- Customer service email and live chat coverage
Businesses looking for the best virtual assistants for administrative support typically want more than task completion. They want someone who understands their tools, anticipates recurring needs and communicates proactively. That is the standard My Virtual Mate VAs are trained to.
Administrative Support Across Industries
While the core admin task list stays similar across sectors, My Virtual Mate has placed administrative support VAs across legal, real estate, healthcare and professional services.
Law Firms
Client intake and case file organisation handled with confidentiality.
Real Estate Agencies
Listing paperwork and buyer correspondence managed end to end.
Healthcare Practices
Patient scheduling and records coordinated around your clinic hours.
Professional Services & Coaches
Client-facing calendars and documentation kept on track.
If your business has industry-specific compliance or software requirements, let us know during your consultation so your shortlist reflects that experience.
Administrative Support Virtual Assistant Pricing
Pricing displays automatically in your local currency, AUD, USD, GBP or AED, based on your location.
Basic Mate
A$9–11/hr1-2 years experience
Advanced Mate
A$12–14/hr2-3 years experience
Expert Mate
A$15–18/hr3+ years experience
There is no minimum term on any tier, and businesses commonly move between Basic and Advanced Mate as their admin workload grows. If the initial placement does not work out, My Virtual Mate sources and onboards a replacement within 5 business days at no extra cost, a guarantee most competitor agencies do not offer at this price point.
How to Outsource Administrative Support to a Virtual Assistant
- 1
Book a free consultation
Tell us the tasks you want off your plate and the hours you need covered.
- 2
Receive shortlisted candidates
My Virtual Mate shortlists qualified administrative support VAs within 3-5 business days.
- 3
Interview and select
Meet your shortlist and choose the VA who fits your workflow and communication style.
- 4
Onboard with support
A dedicated Project Manager helps set up systems, access and expectations in the first week.
- 5
Track and scale
Use the My Virtual Mate Time Tracker to monitor hours, then scale up or down month to month as needed.
Businesses hiring their first administrative support VA from the Philippines, India, Latin America, South Africa, Vietnam or Malaysia through My Virtual Mate typically see the role fully productive inside two weeks, thanks to structured onboarding and a dedicated Account Manager checking in through the first month.
Administrative Support Salary Benchmark
In-house admin staff (Australia)
A$62,800–A$86,000
per year, before super and overhead
My Virtual Mate VA
From A$9/hr
no super, leave loading or overhead
For a full pricing comparison against other agencies, see our Virtual Assistant Cost 2026 guide.
Frequently Asked Questions
Click on any question to see the answer
Popular Industries We Support
Explore Related Services
Book your free consultation and receive a shortlist of administrative support virtual assistant candidates within 3-5 business days.
Salary figures are indicative, sourced from Hays Australia and Glassdoor, and may vary by role, location and experience level. My Virtual Mate pricing is accurate as of the last update to this page and subject to change.
1 Hays Australia Salary Guide2 Glassdoor Administrative Support Salaries (Australia)